Change the Future of Healthcare in Michigan
Blue Cross Blue Shield of Michigan is committed to increasing access to affordable health care, enhancing the quality of care patients receive and improving the health of Michigan’s citizen’s and communities. Our social mission has never been more vital and our response to the pandemic shows that our commitment is unwavering.
Over the last year our customer service representatives have been talking to our members about their concerns, health care plans and claims. They’ve provided guidance and reassurance to our members at an incredibly challenging time for our state, country, and the world.
This Summer & Fall, Blue Cross is hiring more than 100 customer service representatives to earn $17.63/hour serving our members as onsite essential workers in Detroit.
Blue Cross Blue Shield of Michigan has been recognized as one of the best, most diverse companies to work for. We’ve been named as part of Metropolitan Detroit’s 101 Best and Brightest Companies to work for and included on Forbes’ Best Companies for Diversity. Join us and see why!
Learn about our Customer Service Team in the below resources:
- Blue Cross Customer Service Reps: The People on the Other End of the Line
- The Real Motivation That Drives Our Customer Service Team
- Background of Blue Cross Blue Shield's mission
Join Us on Wednesday, July 14th for the Blue Cross Job Fair!
When: Wednesday, July 14th from 1 p.m. to 4 p.m. OR 5:30 p.m. to 7:30 p.m.
Where: Virtually! You can participate in the virtual job fair from home through our online platform. Get started today!
How: It’s as simple as 4 easy steps to chat with your future employer!
- REGISTER | Create an account and complete the registration form on the Brazen platform.
- EXPLORE | Check out the lobby and view information about Blue Cross Blue Shield and job opportunities in Detroit and working remotely.
- ATTEND | Log in on July 14th from 1-4 p.m. or 5:30-7:30 p.m. or join from any mobile device.
- CHAT | Connect with company representatives for 1-on-1 chats to learn about open positions and the application process.
Not entirely comfortable with a VIRTUAL job fair? Reach out to Detroit at Work career coaches at 313-962-9675. We invite you to get familiar with how to navigate a virtual job fair or our career coaches can help you update your resume and prepare for meeting with employers. Also, here’s a quick guide to how the virtual job fair works:
Virtual Event Guide from Brazen on Vimeo.
The wage is $18.55/hour with opportunities for promotion within 6 months and a strong benefits package.
- High school graduate or GED equivalent is required.
- Two (2) years of related work experience in areas such as public/customer service, sales representatives claims processing, membership/billing/enrollment; and one (1) year of customer service experience in positions such as teaching, social service work, bank teller, medical assistant/office assistant, retail.
- Three (3) years of total related experience or in the absence of internal BCBSM experience, the following may apply: A total of three (3) years of related work experience in areas such as public/customer service, sales representative, claims processing, enrollment/membership, or billing processing. Eighteen (18) months as an Account Clerk IV in Group Billing/Direct Billed/Auto National Membership and Support Departments.