phone313-962-WORK (9675)
Career Center Hours: Monday-Friday, 8 a.m.-5 p.m.

Privacy Policy

 

Privacy Statement


We are committed to protecting your privacy. This privacy policy discloses the privacy practices for the Detroit At Work website detroitatwork.com. This privacy policy applies to information collected by this website from or customers, prospective customers, and visitors to the website. We encourage you to take the time to review it carefully to understand what information we collect, why we collect it, what we do with it, and how we protect it. If you do not agree with this Privacy Policy, you must not use this website. Below we cover the following topics:

•    Who we are
•    What information we collect and how we use it
•    Who we share your data with and why
•    How long we store your information
•    How to access and control your information
•    How we protect your information 
•    Cookies 
•    Links to other websites
•    How to contact us


Who we are


Detroit Employment Solutions Corporation (DESC) has been designated by the City of Detroit Mayor’s Workforce Development Board (MWDB) to act the fiscal and administrative entity responsible for providing workforce services to job seekers and employers throughout the City. 

DESC oversees eight (8) Detroit Michigan Works! One-Stop Service Centers and contracts with qualified entities to provide workforce development services to job seekers and employers. Locally, the Michigan Works! One-Stop Service Centers are branded as Detroit at Work Career Centers.  DESC is also a proud member of the American Job Center network.
In February 2017, the Mayor’s Office of Workforce Development and DESC launched Detroit at Work to build Detroit’s talent pool, create opportunity for Detroiters, and give employers access to a demand-driven talent pipeline. Detroit at Work offers residents and employers a simplified brand to serve as the umbrella for all City of Detroit workforce development efforts. This includes the employment and training programs administered by DESC. 

What information we collect and how we use it 


DESC owns the information collected on this site. We only have access to collect information that you voluntarily give us by accessing and using this website, or by text or email sent to us, or by any other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. Except as required by law, regulation, or court order, we will not share your information with any third party outside of our organization, other than as necessary to fulfill your request (e.g. to connect you to an employer.)  Unless you ask us not to, we may contact you via text or email in the future to tell you about services, employment opportunities, or changes to this privacy policy.

How we use your information provided through this website will depend on the services you seek and your preference for communicating with us. Below are the purposes for which we may collect information:


•    Registration for Services and Other Webforms
In order to request and receive services through Detroit at Work, a user can complete a registration form https://detroitatwork.com/registration. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.  This site may also offer other webforms to users from time to time.  Your use of these forms is optional and gives us your consent to use any information you give for the purposes described in the form.

•    Online Surveys, Promotions, & Announcements
From time-to-time our site requests information to participate in online survey, subscribe to an email list for announcements, or engage in a promotion. Participation in these surveys or promotions is completely voluntary and you may choose whether or not to participate. Information requested may include contact information (such name, address, email address), and demographic information (such as zip code, age, etc.). Contact information may be used to notify the administer of the promotions, tabulate survey results for research purposes, and/or subscribe to lists. Survey information will also be used for purposes of monitoring or improving the use and satisfaction of this site. You will be informed up front how we intend to use your personal information.

Who we share your data with and why


We share aggregated demographic information with our partners and stakeholders. This is not linked to any personal information that can identify any individual person. 

We partner with organizations and vendors to provide specific services to job seekers and employers. When you request information about these services or sign up for them, we will share your name, contact information and any other information you give us that is necessary for the third party to provide these services or information about them. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

From time to time, we use certain trusted parties to help us provide, improve promote and protect our website and other online services.  These parties may access, process or store your information to perform tasks only for the purposes we’ve authorized, and we require them to protect your information in the manner described in this Policy.  


How long we store your information


We store your information for as long it is necessary to provide the service or for the specific purpose for which it was collected. All financial, statistical, property, applicant and participant records, and all applicable supporting documentation will be retained for a period of five (5) or seven (7) years depending on the federal record retention requirements of our funding sources. Following the record retention period, documents will be purged, stored, or destroyed in an appropriate manner. We may also retain aggregate data beyond the required federal retention date for research purpose and to help us develop and improve services. You cannot be identified from anonymized information retained or used for these purposes.


How to access and control your information


You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via a website portal, email address or phone number given on our website:
•    See what data we have about you, if any.
•    Change/correct any data we have about you.
•    Have us delete any data we have about you.
•    Express any concern you have about our use of your data.


How we protect your information


We use our best efforts to protect your information. When you submit sensitive information via the website, text, or email, we take precautions to protect your information both online and offline.

Wherever we collect sensitive information (such as social security number), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar at the beginning of the address of the Web page. 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, arranging an appointment) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


Cookies and Other Analytics


We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. Cookies do not pose a threat to your computer and they do not contain viruses.  Most web browsers automatically accept cookies, but you can change this feature in your browser. Some of our partners may use cookies on our site. However, we have no access to or control over these cookies.

We may use browser-IP-address information, anonymous browser history and other analytics to report information about site accesses and for profiling purposes. This information may also be used for site-maintenance, troubleshooting, or to improve Web presentation and utilization. 


Links to other websites


This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.


Children under the age of 13


This website is not intended for children under the age of 13.  We do not knowingly collect personal information from children under 13.  If you are under 13, please do not provide any information on this website.


Amendments


We reserve the right to amend this Policy and the other terms and conditions for your access and use of this website at any time.  Your subsequent visits to this website are subject to the policies, terms and conditions then in effect.


How to Contact Us


If you feel that we are not abiding by this privacy policy, you should contact DESC immediately by mail, email, or phone:

Detroit Employment Solutions Corporation
ATTN: Communications Manager
440 E. Congress Street
Detroit, MI 48226
313-876-0674
TTY Number: 711
[email protected]