Phone 313-962-WORK

Career Center Hours: Monday-Friday, 8 a.m.-5 p.m. Open late (7 p.m.) Thursday.


Do you want a training course with a guaranteed job interview at the end?

If you have an interest in Customer Service and Communication, then this course could be exactly what you are looking for! Advanced Call Center Representative training is designed to give you an introduction to the requirements of a customer service career, and will provide you with:

  • Telephone Doctorate Certification
  • Microsoft Outlook Specialist Certification

Most importantly, because of the level of employer demand in this sector, you are guaranteed a job interview on successful completion of your course.

These positions are EEOC compliant and veterans and jobseekers with disabilities are encouraged to apply! Call EITI at 313-469-0581 for more information, or email


  • Participants who sign up, complete training, and get hired will receive $100.
  • Medical and dental (after 90 days)
  • A $10-$18/hr. starting wage
  • Biweekly bonus potential between $300-$1,000 for some employers
  • Paid holidays/vacation and sick leave
  • Great work environment and eligible for promotion after 6 months!
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Our job is not only to help you find a career, but also to help remove barriers that stop you from getting a career.

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